Meet the PROVIDER

Welcome

Life can feel overwhelming at times, leaving us stressed, stuck, or unsure of the next step. Whether you are navigating long-standing challenges or facing new struggles, you don’t have to face them alone. For those already struggling, or to those with newfound struggles, let's build a path forward--together. 

I opened my private practice in 2020 to provide compassionate, personalized care for individuals, couples, and families. During the pandemic, while working in medical social work, I realized what people wanted most was not to be talked at, but to have genuine time to talk things through and truly be listened to. This understanding became the foundation of my practice and continues to shape how I connect with every client.

I have used all of my life experiences to inform my practice. From my early days working in the service industry in Myrtle Beach, to housekeeping, and to leading childcare classrooms, I have seen firsthand how every role and stage of life carries value. These experiences remind me daily that the human experience matters on every level—it isn’t just learned in the college classroom, but through connection, resilience, and everyday life.

Over the years, I have worked extensively with children, teens, adults and elders in a variety of roles, including:

• Child protection services and voluntary family reunification programs
• Social work and supervision with the Department of Children, Youth & Families (Washington State)
• Counseling and case management in group foster care and residential program 
• Domestic violence advocacy
• Preschool teaching and early childhood care
• Social work in medical clinics, hospitals, and emergency department 
• Counseling for survivors of sexual, physical, and emotional trauma
• Grief and loss work with clients of all ages navigating life changes and bereavement
• Work with individuals experiencing substance use challenges
• Mental and behavioral health care for clients with chronic and temporary health struggles
   

In my practice, you set the direction. I work alongside you as you define your own goals and shape a plan for your future. I believe clients have the inner resources to overcome challenges, and therapy can help uncover and strengthen those abilities.

I primarily use Trauma-Focused Cognitive Behavioral Therapy (TF-CBT), Solution-Focused Brief Therapy (SFBT), Person-Centered Therapy, and Motivational Interviewing. I
draw from an eclectic array of evidence-based approaches so that treatment is personalized to each client rather than one-size-fits-all. My goal is to adapt therapy to your unique needs, strengths, and circumstances.

Trauma Recovery
I have extensive experience working with survivors of sexual, physical, and emotional trauma. My approach is gentle, collaborative, and paced to your comfort level. I use trauma-informed practices to create a safe environment where healing can happen.

Grief & Loss
I work with clients of all ages who are navigating the loss of a loved one, life transitions, or other deeply felt changes. My role is to provide space for processing grief in your own way while also helping you find meaning, hope, and strength.

Work-Related Stress & Burnout
I help professionals experiencing burnout, compassion fatigue, and the pressures of demanding careers.

First Responders & Secondary/Tertiary Trauma
I provide care for first responders and helping professionals who face ongoing exposure to trauma, including secondary and tertiary trauma.

Military Service Trauma & Stress
I work with veterans and active service members coping with combat-related trauma, reintegration challenges, and the long-term effects of service.

Substance Use & Recovery
I support individuals navigating substance use challenges, whether as a primary concern or alongside other mental health struggles. My approach emphasizes non-judgment, harm reduction, and building healthier coping strategies.

Chronic & Temporary Mental Health Conditions
I work with clients experiencing both chronic mental health conditions (such as depression, anxiety, or PTSD) and temporary struggles brought on by life stress, loss, or transition. Each client’s care plan is tailored to their needs, whether managing long-term stability or finding relief during a difficult season.

I also believe therapy should meet you where you are. For some, that looks like sitting together in the office, while for others it might mean walking outdoors in nature. Whenever possible, I offer walk-and-talk therapy sessions in parks or on local trails. Being outdoors often helps reduce stress, improve mood, and bring a sense of calm to the therapeutic process.

At the heart of my work is a simple goal: to create a safe and genuine space where you feel heard, understood, and empowered to take steps toward the life you want to live.

• AETNA
• Amerigroup (including Medicaid plans)
• Asuiris 
• CHAMPVA 
• Community Health Plan of Washington (including Medicaid plans)
• Coordinated Care (including Medicaid plans)
• First Choice Health
• First Health
• Lifewise 
• Medicaid
• Molina (including Medicaid plans)
• Optum (including Medicaid plans)
• Pacific Source
• Premera
• Providence Health Plans
• Regence
• Wellpoint (formerly Amerigroup including Medicaid)
• Private /Self Pay
• Out of network services (OON)/ with courtesy billing and or superbills options

If your insurance plan is not listed, I can provide out of network services (OON). It is your responsibility to contact your insurance provider about ONN benefits you may have. If you want to use your OON benefits, we can provide a superbill invoice after services are paid in full to you each month. 

This is what information your insurance will likely ask about Key Point Therapy, LLC:

Kristina Lanouette LICSW

License:  LW61024293

PROVIDER NPI: 1881296796

GROUP NPI: 1831840768

TAX ID 85-2384290

Here are some examples of questions you can ask your insurance provider about OON:

• What are my out of network benefits?  
• How much will be covered per session?
• How many sessions per year does my health insurance cover?
• Is approval required from my primary care physician?       

Payment Methods Accepted

• Cash
• Check
• American Express
• Discover
• Mastercard
• Visa

You have the right to receive a Good Faith Estimate of what your services may cost.https://www.cms.gov/nosurprises